402 Reviews Found
Confirmed Service Customer
They came out within a minute of my arrival. They were courteous and efficient. It didn't take long. They take good care of my vehicle.
Craig C.
Berlin
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Confirmed Sales Customer
Brad and the Bergstrom staff were great to work with!
Gary B.
Winneconne
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Confirmed Service Customer
Got me right in and fixed the problem in just a couple days
Sean S.
OMRO
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Confirmed Sales Customer
Jake was an amazing salesman. Very patient and knowledgeable. I have bought my last 3 vehicles from Bergstrom and have never been disappointed!
Courtney O.
Appleton
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Confirmed Service Customer
Devin was extremely helpful. He went the extra mile to set my phone up to the GMC App so I could use my rewards points. Please make sure he gets some well deserving recognition and perks for outstanding customer service. I was even the last appointment of the day and he did not rush the experience. Thank you!
Jann B.
WINNECONNE
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Confirmed Service Customer
My vehicle wouldn’t start and had to be towed in. The service team was able to fit me in and fix my starter and battery the same day! Great service!
Angie H.
OSHKOSH
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Confirmed Service Customer
They took great care of me. Forget the name of the blonde man that I checked in with but he was super nice. Just took awhile waiting in the lobby.
Emmitt K.
Sheboygan Falls
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Confirmed Service Customer
Disappointed that my bill was $100.00 plus over the quote I was given on the phone. Did not mention on the phone a $172.00 diagnostic charge and $34.00 battery check. I mentioned the engine error code on the phone call for a quote. Not happy.
Jerry R.
Oshkosh
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Confirmed Sales Customer
Brad did a great job showing us vehicles and financing options
Todd H.
Neenah
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Confirmed Service Customer
Excellent tech support personnel who honored my coupons and explained what did not need to be done. Timely service upon appointment presentation and done quickly.
Sheryl G.
OSHKOSH
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Confirmed Service Customer
This was the first service on my corvette. When I entered the service department I was met by a gentleman to get my keys and get the mileage, he had a hand held devise that I signed and I was out the door in less than 5 minutes. Received a call the car was completed, picked it up and the Adviser let me know what was completed and was very professional. Overall great service.
John J.
Oshkosh
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Confirmed Service Customer
Fast easy to schedule online. But they didn’t adjust the computer in my car to reflect changing the air filter
Todd S.
Oshkosh
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Confirmed Service Customer
Avoid service department at all cost if you value your hard earned money. Brought vehicle in for transmission issue and transmission leak. Was told no issue with transmission and no leak found. They could have cared less about the reasons I brought the vehicle in and just wanted to sell me potential services that had no guarantee of solving the problem. One service their “lead mechanic” suggested was a 4x4 service on a 2 WHEEL DRIVE VEHICLE! After finding and doing absolutely nothing to my vehicle they charged me $392 for diagnostic fees (after finding nothing according to top mechanic cleetus). Talked to service advisor Shelly who was pretty rude when I questioned the charges and manager who cried about how expensive things are and I would just have to pay. All I can do is warn others and never purchase another Bergstrom vehicle. You lost a customer for life.
Mike W.
Oshkosh
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Confirmed Service Customer
Service was completed on time and lower than originally estimated.
Douglas S.
Omro
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Confirmed Service Customer
Everyone was polite and helpful. The driver was right on time.
Denise M.
OSHKOSH